People
Former Google AI lead raises concerns over AI use in insurance
Toju Duke, former programme manager for responsible artificial intelligence at Google, has raised concerns about the potential impact of heavy AI use on the cognitive abilities of insurance workers.
ISC’s Powell on why women matter to the AI future of insurance
Carmen Powell, CEO of ISC Group, argues that insurers will achieve better artificial intelligence outcomes by ensuring women help lead transformation from the outset.
iCan’s Mistry says culture can’t be left to chance in a digital workplace
Ajay Mistry, co-founder and co-chair of iCan, the Insurance Cultural Awareness Network, explores how insurers can reinforce values and relationships when everyday interactions move online.
Link’s Jackson on building inclusion into insurance’s foundations
Alice Jackson, policy and executive engagement lead at Link, the LGBTQ+ Insurance Network, argues the lessons of LGBTQ+ inclusion show why future workplaces must be designed around people, not processes.
How dyslexia shapes Markel’s Manders’ thoughts and work
From processing differences to creative problem-solving, Mark Manders, senior business analyst at Markel UK and neurodiversity co-lead for Markel’s Inclusion Network, shares his experience of dyslexia in the workplace.
AI will amplify rather than replace underwriting expertise
Allison Hamilton, head of US customer success at Cytora, argues the industry’s future will depend not on replacing experienced underwriters with artificial intelligence, but on helping them adapt and use technology to enhance their judgement.
Insurance Post Census exposes employment progress and problems
While insurance may have more women reaching CEO and C-suite roles than ever before, Insurance Post’s 2026 Census exposes how progress is not being experienced evenly across the workforce.
Diary of an Insurer: Allianz’s Faith Kitchen
Faith Kitchen, head of client relationship management at Allianz, focuses on growing accounts, mentors an A Level student, and finishes the week watching her son's cricket practice.
Phoebe Chibuzo Hugh to depart Monzo
Phoebe Chibuzo Hugh has revealed she is leaving Monzo after three years.
Do we have to teach people how to have a conversation?
Deputy Editor’s View: After a McKinsey report found that new starters are learning competency quicker with the use of artificial intelligence, Scott McGee wonders how equipped they will be for the ‘people industry’ of insurance.
Throwback Thursday: RSA’s insurance education concerns
Insurance Post’s Throwback Thursday steps back in time to September 1981 to remind you what was going on this week in insurance history when concerns were raised about a lack of commitment to insurance education by the sector’s employers and managers.
60 Seconds With... Kynd’s Steve Fox
Steve Fox, head of insurance for UK and EMEA at Kynd, would like to go to the Monaco Grand Prix and relates to Lightning McQueen.
Hood Group names Post Office’s Paddock as CEO
Hood Group has hired Paul Paddock as CEO, replacing Simon Hood, who stepped down last year.
Diary of an Insurer: Zurich’s Paul Green
Paul Green, Zurich UK's multinational hub manager, engages with brokers, leads underwriters, enjoys river walks with his dog and late-night F1 racing sessions.
Zurich UK promotes for commercial lead as Streidl departs
Zurich UK has appointed Anita Gabat as head of commercial insurance.
Penny Black’s Social Diary: Golden sponsor for Celtic FC
Penny Black has been out and about again, notebook in one hand and canapé in the other, keeping a keen eye on the insurance industry’s more whimsical moments.
Diversity and Inclusion In Insurance Awards 2026 shortlist revealed
Insurance Post can reveal the businesses and individuals who have been shortlisted for the 2026 Diversity and Inclusion In Insurance Awards.
Big Interview: Matt Brewis, KPMG
In his first interview since leaving the Financial Conduct Authority, Matt Brewis reflects on his time at the regulator, his new role at KPMG, and discusses the major sticking points between regulation and industry.
Diary of an Insurer: Collegiate’s Amy Barnes
Amy Barnes, deputy director of the Collegiate claims department, kicks off the week singing along to catchy K-pop tunes with her four-year-old daughter, works on developing a designated handler system, alleviates an insured’s concerns, plus produces some…
Which duo rank as the UK’s top insurance Power Pair?
For her first ever comment article for Post, Penny Black ranks the UK insurance industry's most credible couplings, deal-tastic duos and peerless pairs that are the envy of all their rivals.
Allianz Commercial hires AIG’s Woolley as UK president
Allianz Commercial has hired Emma Woolley as president of Global Specialty and UK Region.